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1.
Customer Relationship Management Getting It Right Kincaid, Judith W

by Kincaid, Judith W [Author].

Edition: 2007Material type: Text Text Publication details: PEARSON EDUCATION 2007Availability: Items available for loan: AVIT Central Library (1).

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2.
Southwest Airlines Way Using The Power Of Relationship To Achieve High Performance Gittell, Jody Joffer

by Gittell, Jody Joffer [Author].

Edition: 2004Material type: Text Text Publication details: TMH 2004Availability: Items available for loan: AVIT Central Library (1).

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3.
Relationship Lending Program Training Manual Version 1.3

Edition: 2000Material type: Text Text Publication details: 2000Availability: Not available: AVIT Central Library: Damaged (1).

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